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Providing quality in the public sector : a practical approach to improving public services Lucy Gaster and Amanda Squires ; with John Crawley ... [et al.]
Publication details: Maidenhead, Berkshire Open University Press 2003Description: xiv, 292 p. : ill. ; 23 cmISBN:- 9780335209552
- 352.3570941 GAS
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Anna Centenary Library | 352.3570941 GAS (Browse shelf(Opens below)) | Available | 405233 |
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| 352.357 NIV Balanced scorecard step-by-step for government and nonprofit agencies | 352.357 SIC Networks In The Public Sector | 352.357 STU Handbook of public quality management | 352.3570941 GAS Providing quality in the public sector : a practical approach to improving public services | 352.3570973 CAL Elements of effective governance : measurement, accountability and participation | 352.3570973 SOH Governance for development | 352.36 HAW Delegation and agency in international organizations |
Includes bibliographical references and index
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