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Managing customer service Managing customer service

Contributor(s): Publication details: Amsterdam ; Boston; Elsevier Pergamon Flexible Learning; 2007Edition: 5th ed; "xi, 99 p. ; 29 cm., pbk."ISBN:
  • 9780080464190
DDC classification:
  • 658.812 ILM
  • 2.658.812ILM
Item type: Books
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