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Marketing services : competing through quality Leonard L. Berry, A. Parasuraman

By: Contributor(s): Publication details: New York Free Press ; Maxwell Macmillan Canada ; Maxwell Macmillan International 1991Description: xi, 212 p. : ill. ; 25 cmISBN:
  • 9780743267410
ISSN:
  • 91013029
Subject(s): DDC classification:
  • 658.8 BER
Item type: Books
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Current library Call number Status Date due Barcode
Anna Centenary Library 658.8 BER (Browse shelf(Opens below)) Available 447556

Includes bibliographical references (p. 191-203) and index

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