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The Starbucks experience : 5 principles for turning ordinary into extraordinary Joseph A. Michelli

By: Publication details: New York McGraw-Hill 2007Description: xiv, 208 p. ; 21 cmISBN:
  • 9780071477840 ; 0071477845
ISSN:
  • 2006016788
Subject(s): DDC classification:
  • 658 MIC
Item type: Books
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Includes bibliographical references (p. 183-193) and index

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