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Quality management : creating and sustaining organizational effectiveness
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Quality management : creating and sustaining organizational effectiveness
Donna C.S.Summers
By:
Summers, Donna C.S
Publication details:
New Delhi
PHI Learning Private Limited
2009
Edition:
2nd ed
Description:
xiv, 574 p.: ill.; 24 cm
ISBN:
9788120339996
Subject(s):
Organizational effectiveness
Quality control
Total quality management
DDC classification:
658.4013 SUM
Item type:
Books
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Includes bibliographical references and index
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