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A practical guide to CRM : building more profitable customer relationships
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A practical guide to CRM : building more profitable customer relationships
by Janice Reynolds
By:
Reynolds, Janice
Publication details:
New York
cm.P Books
c2002
Description:
285 p. : ill. ; 23 cm
ISBN:
9781578201020
Subject(s):
Customer relations - Data processing
Customer relations - Management
DDC classification:
658.812 REY
Item type:
Books
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658.812 REI
The quest for loyalty : creating value through partnership
658.812 REI
Loyalty rules: how today's leaders build lasting relationships
658.812 REI
Competing for customers and winning with value : breakthrough strategies for market dominance
658.812 REY
A practical guide to CRM : building more profitable customer relationships
658.812 ROB
Customer loyalty : a guide for time travelers
658.812 ROB
Customer relationship management
658.812 ROD
Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story
Includes index
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