Pay attention! : how to listen, respond, and profit from customer feedback Ann Thomas, Jill Applegate

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Publication details: Hoboken, NJ Wiley c2010Description: xvi, 205 p. : ill. ; 24 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 THO (Browse shelf(Opens below))	Available		131733

Includes bibliographical references (p. 189-190) and index

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