Writing that works : how to communicate effectively in business, e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches Kenneth Roman and Joel Raphaelson

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Publication details: New York Quill 2000Edition: 3rd ed., completely rev. and updatedDescription: xii, 193 p. : ill. ; 21 cmISBN:

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Includes bibliographical references (p. 146-149)

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