Wired to care : how companies prosper when they create widespread empathy Dev Patnaik with Peter Mortensen

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Publication details: Upper Saddle River, N.J FT Press c2009Description: xi, 251 p. ; 21 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.8343 PAT (Browse shelf(Opens below))	Available		213005

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Previous	658.8343 KAP The new strategic brand management : creating and sustaining brand equity long term	658.8343 KAP The new strategic brand management : creating and sustaining brand equity long term	658.8343 KEI Loyalty myths : hyped strategies that will put you out of business-- and proven tactics that really work	658.8343 PAT Wired to care : how companies prosper when they create widespread empathy	658.8343 PAT Wired to care : how companies prosper when they create widespread empathy	658.8343 PAY Delivering customer service : how to win a competitive edge through managing customer relationships successfully	658.8343 SCH Product experience	Next

Includes index

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