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The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers Peggy Carlaw ; Vasudha Kathleen Deming

By:

Carlaw, Peggy

Contributor(s):

Deming, Vasudha Kathleen

Publication details: New York McGraw-Hill ©1999Description: xiv, 209 p. : ill. ; 24 cmISBN:

9780070779747

Subject(s):

DDC classification:

658.812 CAR

Item type: Books

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Holdings
Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 CAR (Browse shelf(Opens below))	Available		491193

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Previous	658.812 CAL How you do-- what you do : create service excellence that wins clients for life	658.812 CAL Indispensable : how to become the company that your customers can't live without	658.812 CAR Customer care	658.812 CAR The big book of customer service training games : quick, fun activities for training customer service reps, salespeople, and anyone else who deals with customers	658.812 CAT Principles of customer relationship management	658.812 CAT Encyclopaedia of customer relationship management :concepts and technologies	658.812 CAT Encyclopaedia of customer relationship management :concepts and technologies	Next

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