Total quality management : text with cases John S. Oakland

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Publication details: Oxford Butterworth - Heinemann 2009Edition: 3rd edDescription: x, 483 p. : ill. ; 24 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.562 OAK (Browse shelf(Opens below))	Available		331254

Includes bibliographical references (p. [471]-478) and index

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