Services marketing : integrating customer focus across the firm Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

By:

Contributor(s):

Publication details: Boston McGraw-Hill/Irwin c2006Edition: 4th edDescription: xxvii, 708 p. : ill., map ; 27 cmISBN:

ISSN:

Subject(s):

DDC classification:

Item type: Books

Tags from this library: No tags from this library for this title.

Average rating: 0.0 (0 votes)

Holdings
Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.8 ZEI (Browse shelf(Opens below))	Available		437226

Includes bibliographical references and index

There are no comments on this title.

to post a comment.

Find us on the map