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Strategic product creation : deliver customer satisfaction from every level of your company Ronald L. Kerber and Timothy M. Laseter, with Max Russell

By: Contributor(s): Publication details: New York McGraw-Hill c2007Description: xviii, 318 p. : ill. ; 24 cmISBN:
  • 9780071486552
Subject(s): DDC classification:
  • 658.575 KER
Item type: Books
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