Relationship marketing by Mark Godson

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Publication details: Oxford Oxford University Press 2009Description: xii, 361 p. : ill. ; 25 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 GOD (Browse shelf(Opens below))	Available		113036

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Previous	658.812 GER Measuring customer satisfaction	658.812 GER Beyond customer service	658.812 GLA Care packages for your customers : an idea a week to enhance customer service	658.812 GOD Relationship marketing	658.812 GOE Effective customer service : ten steps for technical professions	658.812 GOL CRM automation	658.812 GRE CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers	Next

Includes bibliographical references and index

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