Information Technology-enabled global customer service [edited by] Tapio Reponen

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Publication details: Hershey, PA Idea Group Pub c2003Description: ii, 288 p. : ill. ; 26 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.8120285 REP (Browse shelf(Opens below))	Available		2240
Anna Centenary Library	658.8120285 REP (Browse shelf(Opens below))	Available		462035

Includes bibliographical references and index

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