Customer relationship management Graham Roberts-Phelps

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Publication details: New Delhi Viva Books Private Limited 2008Description: 230p.:ill.;24cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 ROB (Browse shelf(Opens below))	Available		313111

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Previous	658.812 REI Competing for customers and winning with value : breakthrough strategies for market dominance	658.812 REY A practical guide to CRM : building more profitable customer relationships	658.812 ROB Customer loyalty : a guide for time travelers	658.812 ROB Customer relationship management	658.812 ROD Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story	658.812 ROM Voice-of-the-customer marketing : a revolutionary five-step process to create customers who care, spend, and stay	658.812 ROS Beyond world class : building character, relationships and profits	Next

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