Customer loyalty guaranteed : create, lead, and sustain remarkable customer service Chip R. Bell and John R. Patterson

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Publication details: Avon, MA Adams Media Corporation 2009Description: xxi, 233 p. ; 18 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 BEL (Browse shelf(Opens below))	Available		312258

Includes bibliographical references and index

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