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Service operations management
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Service operations management
Richard Metters, Kathryn King-Metters, Madeleine Pullman
By:
Metters, Richard
Contributor(s):
King-Metters, Kathryn
Pullman, Madeleine
Publication details:
New Delhi
Cengage Learning India Private Ltd
2009
ISBN:
9788131501603
Subject(s):
Customer services -- Management
Customer services -- Management -- Case studies
Item type:
Books
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Anna Centenary Library
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303987
Includes bibliographical references and index
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