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Lean six sigma service excellence : a guide to green belt certification and bottom line improvement Gerald M. Taylor
Publication details: Ft. Lauderdale, FL J. Ross Pub c2009Description: xix, 289 p. : ill. ; 24 cmISBN:- 9781604270068
- 2008030940
- 658.4013 TAY
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Anna Centenary Library | 658.4013 TAY (Browse shelf(Opens below)) | Available | 280011 |
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| 658.4013 SUG Total quality management | 658.4013 SUM Quality management : creating and sustaining organizational effectiveness | 658.4013 SUM Quality management : creating and sustaining organizational effectiveness | 658.4013 TAY Lean six sigma service excellence : a guide to green belt certification and bottom line improvement | 658.4013 TOW Quality is everybody's business | 658.4013 TRI Quality management | 658.4013 TRU Six sigma : continual improvement for business : a practical guide |
Includes bibliographical references (p. 233-234) and index
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