APA
Cakim I. M., . (2010). Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers. Hoboken, NJ: Wiley.
Chicago
Cakim Idil Miriam, . 2010. Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers. Hoboken, NJ: Wiley.
Harvard
Cakim I. M., . (2010). Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers. Hoboken, NJ: Wiley.
MLA
Cakim Idil Miriam, . Implementing word of mouth marketing : online strategies to identify influencers, craft stories, and draw customers. Hoboken, NJ: Wiley. 2010.