Implementing CRM : from technology to knowledge David Finnegan, Leslie P. Willcocks

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Publication details: Hoboken, NJ John Wiley & Sons, Inc 2007Description: viii, 327 p. ; 24 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 FIN (Browse shelf(Opens below))	Available		127703

Includes bibliographical references and index

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