How to win customers in the digital world : total action or fatal inaction Peter Vervest and Al Dunn ; with contributions by Martijn Hoogeweegen, Nancy Foy Cameron, and Thomas Weesing

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Publication details: Berlin Springer-Verlag c2000Description: xx, 244 p. : ill. ; 24 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.84 VER (Browse shelf(Opens below))	Available		210982

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Includes bibliographical references and index

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