How to profitably delight your customers Hal Mather

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Publication details: Oxford ; Boston Butterworth Heinemann 1999Description: viii,185 p. : ill. ; 24 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 MAT (Browse shelf(Opens below))	Available		333769

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Previous	658.812 MAL Customer Relationship Marketing: Theoretical and Managerial Perspectives	658.812 MAL Customer Relationship Marketing: Theoretical and Managerial Perspectives	658.812 MAR Managing quality customer service	658.812 MAT How to profitably delight your customers	658.812 MCC Citizen marketers : when people are the message	658.812 MCK Managing customers through economic cycles	658.812 MCK Total access : giving customers what they want in an anytime, anywhere world	Next

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