Finding the profit in customer satisfaction : translating best practices into bottom-line results Jonathan Barsky ; foreword by George M.C. Fisher

By:

Publication details: Lincolnwood, Ill Contemporary Books c1999Description: xv, 160 p. : ill. ; 23 cmISBN:

ISSN:

Subject(s):

DDC classification:

Item type: Books

Tags from this library: No tags from this library for this title.

Average rating: 0.0 (0 votes)

Holdings
Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 BAR (Browse shelf(Opens below))	Available		313581

Previous								Next
Previous	658.812 BAB Customer Retention	658.812 BAR World-class customer satisfaction	658.812 BAR Complaint is a gift: using customer feedback as a strategic tool	658.812 BAR Finding the profit in customer satisfaction : translating best practices into bottom-line results	658.812 BAR Customer relationship management	658.812 BAS Customer culture : how FedEx and other great companies put the customer first every day	658.812 BAT Leading through relationship marketing: how winning organisations leverage stakeholder relationships to improve business performance	Next

Includes bibliographical references and index

There are no comments on this title.

to post a comment.

Find us on the map