Finding the profit in customer satisfaction : translating best practices into bottom-line results Jonathan Barsky ; foreword by George M.C. Fisher

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Publication details: Lincolnwood, Ill Contemporary Books c1999Description: xv, 160 p. : ill. ; 23 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 BAR (Browse shelf(Opens below))	Available		313581

Includes bibliographical references and index

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