Essentials of CRM : a guide to customer relationship management Bryan Bergeron

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Publication details: Hoboken, NJ Wiley c2002Description: xiii, 220 p. : ill. ; 23 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 BER (Browse shelf(Opens below))	Available		313535

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Includes bibliographical references and index

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