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Employee identity in Indian call centres : the notion of professionalism Ernesto Noronha, Premilla D'Cruz
Publication details: New Delhi Response ; SAGE 2009Description: xiii, 184 p. ; 22 cmISBN:- 9788132100799
- 2009023206
- 331.761381 NOR
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Anna Centenary Library | 331.761381 NOR (Browse shelf(Opens below)) | Available | 161164 |
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| 331.761353 CAR From rights to management: contract, new public management and Employment services | 331.761361 OFL The professional identity of the human rights field officer | 331.76136132094 ABB The sociology of the caring professions | 331.761381 NOR Employee identity in Indian call centres : the notion of professionalism | 331.7613850942 KIN Victorian railwaymen: the emergence and growth of railway labour, 1830-1870 | 331.7613850954 BEA Lines of the nation : Indian railway workers, bureaucracy, and the intimate historical self | 331.7613875448 KAH The other car workers : work, organisation and technology in the maritime car carrier industry |
Includes bibliographical references and index
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