Employee identity in Indian call centres : the notion of professionalism Ernesto Noronha, Premilla D'Cruz

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Publication details: New Delhi Response ; SAGE 2009Description: xiii, 184 p. ; 22 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	331.761381 NOR (Browse shelf(Opens below))	Available		161164

Includes bibliographical references and index

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