APA
Broadhead R., . (2004). Dear valued customer: you are a loser : and over 100 other embarrassing and funny stories of technology gone mad. Kansas City, MO: Andrew McMeel Publishing.
Chicago
Broadhead Rick, . 2004. Dear valued customer: you are a loser : and over 100 other embarrassing and funny stories of technology gone mad. Kansas City, MO: Andrew McMeel Publishing.
Harvard
Broadhead R., . (2004). Dear valued customer: you are a loser : and over 100 other embarrassing and funny stories of technology gone mad. Kansas City, MO: Andrew McMeel Publishing.
MLA
Broadhead Rick, . Dear valued customer: you are a loser : and over 100 other embarrassing and funny stories of technology gone mad. Kansas City, MO: Andrew McMeel Publishing. 2004.