Customer Retention edited by Liam Babicka; Wout Barenberg

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Publication details: New York Arcler Press 2016Description: x, 285 pISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 BAB (Browse shelf(Opens below))	Available		586019

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Previous	658.812 ANT Call center benchmarking : how good is "good enough"	658.812 ANT Call center performance enhancement using simulation and modeling	658.812 ANT Customer relationship management : the bottom line to optimizing your ROI	658.812 BAB Customer Retention	658.812 BAR World-class customer satisfaction	658.812 BAR Complaint is a gift: using customer feedback as a strategic tool	658.812 BAR Finding the profit in customer satisfaction : translating best practices into bottom-line results	Next

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