Customer relationship management : organizational and technological perspectives Federico Rajola

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Publication details: Berlin ; New York Springer 2003Description: xi, 172 p. : ill. ; 24 cmISBN:

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Item type: Books

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Holdings
Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.812 RAJ (Browse shelf(Opens below))	Available		318492

Previous	No cover image available							Next
Previous	658.812 PRO உங்கள் வாடிக்கையாளர் மகிழ்ச்சியடைய எளிய வழிகள்	658.812 RAG Delivering quality service : managerial challenges for the 21st century	658.812 RAI Customer relationship management: concepts and cases	658.812 RAJ Customer relationship management : organizational and technological perspectives	658.812 RAO Consumer is king : know your rights and remedies	658.812 REI The quest for loyalty : creating value through partnership	658.812 REI Loyalty rules: how today's leaders build lasting relationships	Next

Includes bibliographical references (p. [155]-172)

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