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Crafting customer value : the art and science Peter Duchessi
Publication details: West Lafayette, Ind Purdue University Press 2002Description: xi,193 p. : ill. ; 24cmISBN:- 9781557532312
- 658.812 DUC
| Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|
| Anna Centenary Library | 658.812 DUC (Browse shelf(Opens below)) | Available | 492524 |
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| 658.812 DIJ What's the secret? : to providing a world-class customer experience | 658.812 DON CIM revision cards : delivering customer value | 658.812 DUC Crafting customer value | 658.812 DUC Crafting customer value : the art and science | 658.812 DYC The CRM handbook : a business guide to customer relationship management | 658.812 DYC The CRM handbook : a business guide to customer relationship management | 658.812 EGA Relationship marketing |
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