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Call center success : essential skills for CSRs Lloyd C. Finch

By: Publication details: Menlo Park, Calif Crisp Learning 2000Description: vi, 120 p. : ill. ; 26 cmISBN:
  • 9788176495271
ISSN:
  • 105371
Subject(s): DDC classification:
  • 658.812068 FIN
Item type: Books
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Current library Call number Status Date due Barcode
Anna Centenary Library 658.812068 FIN (Browse shelf(Opens below)) Available 310935

Includes bibliographical references (p. 118-119)

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