Business process management : practical guidelines to successful implementations John Jeston ; Johan Nelis; Thomas H Davenport

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Publication details: Amsterdam Elsevier 2009Edition: 2nd edDescription: xxvii,469 p. : illISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.4063 JES (Browse shelf(Opens below))	Available		331226

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