Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness H.J. Harrington ; sponsored by the American Society for Quality Control

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Publication details: New York McGraw-Hill c1991Description: xiii, 274 p. : ill. ; 24 cmISBN:

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Item type: Books

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.562 HAR (Browse shelf(Opens below))	Available		256055

Includes index

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