Business process change : a guide for business managers and BPM and six sigma professionals Paul Harmon ; foreword by Tom Davenport

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Publication details: Amsterdam Elsevier/Morgan Kaufmann Publishers 2007Edition: 2nd edDescription: xli, 549 p. : ill., map ; 24 cmISBN:

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Current library	Call number	Status	Date due	Barcode
Anna Centenary Library	658.406 HAR (Browse shelf(Opens below))	Available		340425

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Includes bibliographical references and index

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