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Using Microsoft CRM (Record no. 87497)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00707nam a2200253Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2004##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780789728821 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.81202855 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Brown, Laura |
| 245 ## - TITLE STATEMENT | |
| Title | Using Microsoft CRM |
| Statement of responsibility, etc | Laura Brown, John Gravely |
| 250 ## - EDITION STATEMENT | |
| Edition statement | Special ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Indianapolis, IN |
| Name of publisher | Que Pub |
| Year of publication | 2004 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xiii, 522 p. : ill. ; 24 cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer relations - Data processing |
| Topical Term | Microsoft CRM |
| Topical Term | Relationship marketing |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Gravely, John |
| 991 ## - | |
| -- | 96914 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 09.10.2020 | 658.81202855 | 315173 | 09.10.2020 | English Books |