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000 -LEADER | |
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fixed length control field | 00942nam a2200253Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 191130s2009##################000#0#eng## |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9788178299327 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.872 THI |
245 ## - TITLE STATEMENT | |
Title | The next available operator : managing human resources in Indian business process outsourcing industry |
Statement of responsibility, etc | edited by Mohan Thite and Bob Russell |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | Los Angeles |
Name of publisher | Response Books |
Year of publication | 2009 |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | xiii, 316 p. : ill. ; 22 cm. |
500 ## - GENERAL NOTE | |
General note | Includes bibliographical references and index |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Call centers - India - Personnel management |
Topical Term | Call centers - Personnel management - Cross cultural studies |
Topical Term | Human capital - India - Management |
Topical Term | Human capital - Management - Cross cultural studies |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Russell, Bob |
Personal name | Thite, Mohan |
991 ## - | |
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Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|
Anna Centenary Library | Anna Centenary Library | 09.10.2020 | 658.872 THI | 161832 | 09.10.2020 | English Books |