The next available operator : managing human resources in Indian business process outsourcing industry (Record no. 61283)

MARC details
000 -LEADER
fixed length control field 00942nam a2200253Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191130s2009##################000#0#eng##
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9788178299327
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.872 THI
245 ## - TITLE STATEMENT
Title The next available operator : managing human resources in Indian business process outsourcing industry
Statement of responsibility, etc edited by Mohan Thite and Bob Russell
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication Los Angeles
Name of publisher Response Books
Year of publication 2009
300 ## - PHYSICAL DESCRIPTION
Number of Pages xiii, 316 p. : ill. ; 22 cm.
500 ## - GENERAL NOTE
General note Includes bibliographical references and index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Call centers - India - Personnel management
Topical Term Call centers - Personnel management - Cross cultural studies
Topical Term Human capital - India - Management
Topical Term Human capital - Management - Cross cultural studies
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Russell, Bob
Personal name Thite, Mohan
991 ## -
-- 145378
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Full call number Accession Number Price effective from Koha item type
        Anna Centenary Library Anna Centenary Library 09.10.2020 658.872 THI 161832 09.10.2020 English Books

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