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000 -LEADER | |
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fixed length control field | 00780nam a2200229Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 191130s2006##################000#0#eng## |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 9780071470278 |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.81 HOD |
100 ## - MAIN ENTRY--AUTHOR NAME | |
Personal name | Hodge, Richard |
245 ## - TITLE STATEMENT | |
Title | The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success |
Statement of responsibility, etc | Richard Hodge and Lou Schachter |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | New Delhi |
Name of publisher | McGraw-Hill |
Year of publication | 2006 |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | xxii, 242 p. : ill. ; 24 cm |
500 ## - GENERAL NOTE | |
General note | Includes bibliographical references and index |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Selling |
Topical Term | Success in business |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Schachter, Lou |
991 ## - | |
-- | 98732 |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Full call number | Accession Number | Price effective from | Koha item type |
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Anna Centenary Library | Anna Centenary Library | 09.10.2020 | 658.81 HOD | 407902 | 09.10.2020 | English Books |