Strategy maps (Record no. 565908)

MARC details
000 -LEADER
fixed length control field 01371nam a22001697a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 241124b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9781591391340
Paper back/Hardbound hbk
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4012
Item number KAP
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Kaplan, Robert S.
245 ## - TITLE STATEMENT
Title Strategy maps
Statement of responsibility, etc Robert S. Kaplan and David P.Norton
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication USA
Name of publisher Harvard Business Review Press
Year of publication 2004
300 ## - PHYSICAL DESCRIPTION
Number of Pages xviii, 454 p.
520 ## - SUMMARY, ETC.
Summary, etc A revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Strategy
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type English Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Full call number Accession Number Price effective from Koha item type
        Anna Centenary Library Anna Centenary Library 6TH FLOOR, A WING 29.01.2011 658.4012 KAP 504239 24.11.2024 English Books

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