Strategic internal communication : how to build employee engagement and performance (Record no. 543384)

MARC details
000 -LEADER
fixed length control field 01931nam a2200205Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240825s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780749478650
Paper back/Hardbound pbk
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.45
Item number COW
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Cowan, David
245 #0 - TITLE STATEMENT
Title Strategic internal communication : how to build employee engagement and performance
Statement of responsibility, etc / David Cowan
250 ## - EDITION STATEMENT
Edition statement 2nd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Year of publication 2017
Place of publication New York
Name of publisher Kogan Page
300 ## - PHYSICAL DESCRIPTION
Number of Pages xii, 219 p.
Other physical details : ill.
Dimensions ; 23 cm.
500 ## - GENERAL NOTE
General note Revised edition of the author's Strategic internal communication, 2014.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index
520 ## - SUMMARY, ETC.
Summary, etc Previously restricted to cascading information and managing day-to-day conversations, internal communication is now essential to empowering employees to deliver business strategy. Strategic Internal Communication shows how to design and implement a strategy which will lead to engaged and motivated staff, increased productivity and consequently improved business performance.<br/><br/>The book uses the author's own Dialogue Box tool designed to help companies explore more thoroughly what kinds of conversations they need to have with employees to address internal and cultural challenges. It helps transform organizations into open and transparent communities to ensure that entire workforces are committed to the overall business vision.<br/><br/>This fully updated 2nd edition of Strategic Internal Communication includes new information on how to use Dialogue Box during times of transition and organizational change. It also gives advice on how to manage difficult conversations and avoid damaging miscommunication and misinterpretation.<br/><br/>Supported by examples and case studies from the author's own experience, Strategic Internal Communication is an indispensable guide to creating an integrated and collaborative culture which will take your organization to the next level of success.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Communication in management.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type English Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Accession Number Price effective from Koha item type
        Anna Centenary Library Anna Centenary Library 6TH FLOOR, B WING 17.07.2024 4125.14 658.45 COW 696192 25.08.2024 English Books

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