Search the Library Catalogue
The customer-driven culture : a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization (Record no. 541656)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01854nam a2200217Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240825s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9789352139750 |
| Paper back/Hardbound | pbk |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | LOW |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Lowdermilk, Travis |
| 245 #0 - TITLE STATEMENT | |
| Title | The customer-driven culture : a Microsoft story : six proven strategies to hack your culture and develop a learning-focused organization |
| Statement of responsibility, etc | / Travis Lowdermilk and Monty Hammontree |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Year of publication | 2020 |
| Place of publication | Mumbai |
| Name of publisher | Shroff Publishers & distributors pvt. ltd. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxii, 185 p. |
| Other physical details | : : col. ill. |
| Dimensions | ; 23 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | Includes index |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | If you're striving to make products and services that your customers will love, then you'll need a customer-driven organization. As companies transform their businesses to meet the demands of the digital age, they find themselves grappling with uniquely human challenges. Organizational knowledge becomes siloed, employees move to safeguard their expertise, and customer data creates polarization and infighting between teams. All of these challenges widen the distance between the people who make your products and the customers who use them. To meet today's challenges, companies need to do more than build processes for customer-driven products. They need to create a customer-driven culture . With the help of his friend and mentor Monty Hammontree, Travis Lowdermilk takes readers through the cultural transformation of the Developer Division at Microsoft. This book shows readers how to "hack" their culture and reduce the distance between them and their customers' needs. It's a uniquely personal story that's told amidst a cultural revolution at one of the largest software companies in the world. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Consumer satisfaction |
| Topical Term | Organizational change |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Hammontree, Monty |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | English Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Anna Centenary Library | Anna Centenary Library | 6TH FLOOR, B WING | 17.06.2024 | 825.00 | 658.812 LOW | 691722 | 25.08.2024 | English Books | ||||
| Anna Centenary Library | Anna Centenary Library | 6TH FLOOR, B WING | 17.06.2024 | 825.00 | 658.812 LOW;1 | 691723 | 25.08.2024 | English Books |