Sticky Marketing: why everything in marketing has changed and what to do about it (Record no. 541616)

MARC details
000 -LEADER
fixed length control field 01696nam a2200169Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240825s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780749460501
Paper back/Hardbound pbk
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number LEB
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Leboff, Grant
245 #0 - TITLE STATEMENT
Title Sticky Marketing: why everything in marketing has changed and what to do about it
Statement of responsibility, etc / Grant Leboff
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Year of publication 2011
Place of publication New delhi
Name of publisher Kogan page
300 ## - PHYSICAL DESCRIPTION
Number of Pages xiv, 217 p.
Other physical details 25 c.m.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes index
520 ## - SUMMARY, ETC.
Summary, etc We live in a world were people have become empowered. Consumers can contact companies directly and they can talk to each other with a powerful voice they never had before. Sticky Marketing takes into account these fundamental changes and provides a new set of rules for effective communications in a world transformed by new technology. It introduces a new model of customer engagement and asks 'not what your marketing can do for you, but what your marketing can do for your customer'. Companies have to move away from the old marketing system of shouting messages at people to attracting them by providing value around their product or service - in other words by becoming 'sticky' or attractive. Grant Leboff argues that it is not 'return on investment' that matters but 'return on engagement', not your unique sales point (or USP), but your customer engagement point (your CEP), that will make the difference in today's cluttered marketplace. Sticky Marketing proves that marketing should now be about value creation if you want to truly engage with your customers. It is only by providing value that you can win the battle for customer attention - stop shouting and start a conversation.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Marketing & Communications
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type English Books
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Accession Number Price effective from Koha item type
        Anna Centenary Library Anna Centenary Library 6TH FLOOR, B WING 17.07.2024 325.00 658.8 LEB 696015 17.07.2024 English Books
        Anna Centenary Library Anna Centenary Library   25.08.2024 325.00 658.8 LEB 696016 25.08.2024 Reference

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