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Customer relationship management and customer service (Record no. 487786)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00586nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210417s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781785691010 |
| -- | 1785691015 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 WAN |
| Item number | 22.658.812 WAN |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer relationship management and customer service |
| Statement of responsibility, etc. | Customer relationship management and customer service |
| 250 ## - EDITION STATEMENT | |
| Remainder of edition statement | "ix, 275 p. : ill. ; 23 cm., hbk." |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | United Kingdom |
| Name of publisher, distributor, etc. | Koros Press Limited |
| Date of publication, distribution, etc. | 2016 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | "Wang, Shiow-Luan " |
| Numeration | Shiow-Luan Wang.... [et al.] |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Anna Centenary Library | Anna Centenary Library | 6TH FLOOR, B WING | 30.07.2019 | 658.812 WAN | 608032 | 17.04.2021 | 17.04.2021 | English Books |