Principles of Customer Relationship Management (Record no. 468548)

MARC details
000 -LEADER
fixed length control field 00615nam a2200193Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 210417s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781785690990
-- 178569099X
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 CAT
Item number 22.658.812 CAT
245 #0 - TITLE STATEMENT
Title Principles of Customer Relationship Management
Statement of responsibility, etc. Principles of Customer Relationship Management
250 ## - EDITION STATEMENT
Remainder of edition statement "xi, 263 p.:ill. ;23 cm. ; hbk."
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. UK
Name of publisher, distributor, etc. Koros Press Limited
Date of publication, distribution, etc. 2016
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name " Catalan-Matamoros, Daniel ; Owolabi, Olamade O."
Numeration "Daniel Catalan-Matamoros, Olamade O. Owolabi et al."

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