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000 -LEADER | |
---|---|
fixed length control field | 00615nam a2200193Ia 4500 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 210417s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9781785690990 |
-- | 178569099X |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 CAT |
Item number | 22.658.812 CAT |
245 #0 - TITLE STATEMENT | |
Title | Principles of Customer Relationship Management |
Statement of responsibility, etc. | Principles of Customer Relationship Management |
250 ## - EDITION STATEMENT | |
Remainder of edition statement | "xi, 263 p.:ill. ;23 cm. ; hbk." |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | UK |
Name of publisher, distributor, etc. | Koros Press Limited |
Date of publication, distribution, etc. | 2016 |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | " Catalan-Matamoros, Daniel ; Owolabi, Olamade O." |
Numeration | "Daniel Catalan-Matamoros, Olamade O. Owolabi et al." |
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