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Encyclopaedia of Customer Relationship Management :concepts and technologies (Record no. 468544)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00677nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210417s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781785690983 |
| -- | 1785690981 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 CAT |
| Item number | 22.658.812 CAT |
| 245 #0 - TITLE STATEMENT | |
| Title | Encyclopaedia of Customer Relationship Management :concepts and technologies |
| Statement of responsibility, etc. | Encyclopaedia of Customer Relationship Management concepts and technologies |
| 250 ## - EDITION STATEMENT | |
| Remainder of edition statement | "ix, 263 p.; 25 cm. ,hbk. " |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | United Kingdom |
| Name of publisher, distributor, etc. | Koros Press Limited |
| Date of publication, distribution, etc. | 2016 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | " Catalan-Matamoros, Daniel et al." |
| Numeration | "Daniel Catalan-Matamoros, Andrew M. Cox, Shiow-Luan Wang et al." |
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