Search the Library Catalogue
Principles of customer relationship management (Record no. 43379)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00614nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2016##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781785690990 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | ACL |
| Transcribing agency | ACL |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 CAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Catalan-Matamoros, Daniel |
| 245 ## - TITLE STATEMENT | |
| Title | Principles of customer relationship management |
| Statement of responsibility, etc. | Daniel Catalan-Matamoros, Olamade O. Owolabi et al |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | London |
| Name of publisher, distributor, etc. | Koros Press Limited |
| Date of publication, distribution, etc. | 2016 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xi, 263 p.:ill. ;23 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations--Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Owolabi, Olamade O |
| 990 ## - EQUIVALENCES OR CROSS-REFERENCES [LOCAL, CANADA] | |
| Link information for 9XX fields | dc3126b6ac100b46393d91f017f0bc4c |
| 991 ## - | |
| -- | 448464 |
| Withdrawn status | Lost status | Materials specified (bound volume or other part) | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| hbk | Anna Centenary Library | Anna Centenary Library | 09.10.2020 | 658.812 CAT | 585198 | 09.10.2020 | 09.10.2020 | English Books |