Quality management : creating and sustaining organizational effectiveness (Record no. 388956)

MARC details
000 -LEADER
fixed length control field 00739nam a2200229Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 191130s2009##################000#0#eng##
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9788120339996
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4013 SUM
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Summers, Donna C.S
245 ## - TITLE STATEMENT
Title Quality management : creating and sustaining organizational effectiveness
Statement of responsibility, etc Donna C.S.Summers
250 ## - EDITION STATEMENT
Edition statement 2nd ed
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New Delhi
Name of publisher PHI Learning Private Limited
Year of publication 2009
300 ## - PHYSICAL DESCRIPTION
Number of Pages xiv, 574 p.: ill.; 24 cm
500 ## - GENERAL NOTE
General note Includes bibliographical references and index
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Organizational effectiveness
Topical Term Quality control
Topical Term Total quality management
991 ## -
-- 435606

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