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Quality management : creating and sustaining organizational effectiveness (Record no. 388955)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00786nam a2200241Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2009##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780135005101 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 SUM |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Summers, Donna C.S |
| 245 ## - TITLE STATEMENT | |
| Title | Quality management : creating and sustaining organizational effectiveness |
| Statement of responsibility, etc | Donna C.S.Summers |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Upper Saddle River, N.J |
| Name of publisher | Pearson/Prentice Hall |
| Year of publication | c2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xiv, 574 p.: ill.; 24 cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical references (p.555-564) and index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Organizational effectiveness |
| Topical Term | Quality control |
| Topical Term | Total quality management |
| 991 ## - | |
| -- | 173095 |
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