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Phone skills for the information age (Record no. 386117)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00649nam a2200229Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 191130s2006##################000#0#eng## |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780073209340 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.452 MAX |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Maxwell, Dorothy |
| 245 ## - TITLE STATEMENT | |
| Title | Phone skills for the information age |
| Statement of responsibility, etc | Dorothy Maxwell |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York |
| Name of publisher | McGraw-Hill/Irwin |
| Year of publication | 2006 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | x, 142 p. : ill. ; 28 cm |
| 500 ## - GENERAL NOTE | |
| General note | Includes index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Business communication |
| Topical Term | Telephone etiquette |
| Topical Term | Telephone in business |
| 991 ## - | |
| -- | 374284 |
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